Aug 29, 2014
Dear customers and business partners of our bank,
we have noticed that payments executed by us in some cases are not being transferred by intermediate banks immediately.
The delays are explained to us to be connected with additional inspection needs in connection with the current sanctions, although the VTB Bank (Deutschland) AG, Frankfurt is not subject to the sanctions.
We do our most possible in order to secure an immediate transfer of all payments. Unfortunately, we have no influence on the behavior of other banks.
We sincerely apologize for the inconvenience this may have caused. Thank you for your understanding and your patience.
If you have any questions, please contact the person responsible for you entity.