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Current special operation process against the Covid-19


Mar 18, 2020

Current special operation process against the Covid-19

Dear Partner:

In the current situation, VTB Bank (Europe) SE maintains business operations without interruption. All systems are working and we provide “Business as usual” level of functioning including product and client management.

The Bank puts forward the contingency plan which secures business continuity.
Our staff is able to work remotely with technical support guaranteed. The bank is using the recovery office for most critical operations.

Our relationship managers are at your disposal as usual, a smooth cooperation between members of teams across the Bank is established. We would also like to assure you that we are always available to you as your partner in these special times and rely on your understanding.

We appreciate your continuous support and cooperation.

Management Board of VTB Bank (Europe) SE