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Department Head of IT Direktbank & WIM (m/f/d)

VTB Bank (Europe) SE is a European bank with an international customer focus and is headquartered in Frankfurt. The bank was established in 2017 following the merger of VTB Bank (Austria) AG, VTB Bank (Deutschland) AG and VTB Bank (France) SA – combining 45 years of European-Russian specialist banking experience. We now consider ourselves to be the leading European bank in this segment. VTB Bank (Europe) SE offers a wide range of products that support our clients’ day-to-day activities and business needs. These include a full range of commercial banking and investment banking products
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Your Responsibilities

  • Efficient communication with Head of WIM to identify and understand requirements, business strategy, problems, inefficiencies and gaps in existing Business Applications and business processes related to WIM: client-facing systems including web-based portals and mobile applications; deal execution platforms, back-office and accounting systems; integration between systems
  • Managing business expectations
  • Defining the technology strategy aligned to the business strategy, defend and motivate implementation of the strategy
  • Paying attention to re-usability of solutions and modern technological trends
  • Vendor management
  • Identifying, analyzing and validating requirements for changes to Business Applications and business processes
  • Controlling the implementation of new applications and management of application change requests / modules / features and changes
  • Managing the book of work and communicate tasks and progress within the team, to other IT teams and the business stakeholders
  • Pro-actively propose on efficiency and/or user-friendliness improvements
  • Guiding business users for compiling of requirement specifications and functional specifications
  • Compiling of proposals and coordination of proposals between Business Department and software vendors
  • Management of project tasks including project-related and/or mandatory documentation
  • Ensuring Quality Assurance of new releases and changes requested by business


  • Degree in (business-) informatics or business economics.
  • IT, project and process management certifications are an advantage
  • Working experience in a universal bank (> 5 years, 2 years in management positions min. 3 team members)
  • Agile-team management skills
  • Experience in Online Retail IT department is very advantageous
  • Strong analytical, problem solving and reasoning skills
  • Profound functional know-how of infrastructure needed to operate banking applications
  • General knowledge and working experience in all IT areas
  • Ability to handle separate tasks simultaneously
  • Willingness to travel, mainly within western Europe and Russia
  • Sensibility regarding working in a multi-cultural international environment
  • Technical / programming background is highly preferred
  • Strong communication and negotiation skills
  • Experience of IT governance, process and controls is beneficial
  • Hands-on mentality
  • Business spoken and written English is mandatory
  • German and Russian are advantageous

We Offer

  • Attractive remuneration package with company pension scheme
  • „Job ticket“ (ticket for public transportation), “VWL” (capital-forming benefit), restaurant cheques and recreation allowance
  • International orientation through the global network of the VTB Group
  • Individual further training measures and certifications
  • Western European Headquarters
  • Light-flooded, modern workplaces in a central location in Frankfurt with very good transport connections

Have we aroused your interest?

We look forward to receive your complete application documents stating your salary expectations and your possible starting date by e-mail at

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+49 (0) 69 2168-0

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